FAQ
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Customer Care

If your questions are not addressed by the FAQ's below, please feel free to contact us. 

Store Information

Where is the Threla store located? Our store address is 574 Cambridge St, Cambridge, MA 02141. We are located approximately 6 blocks from the Lechmere T station, between 7th and 9th Streets...

What kinds of chemicals do you avoid in your products? We do not believe in scaring our customers into buying our products (we know you can't be duped!) and do not believe in blindly avoiding all synthetics. We ...

Ordering Information

Do you take international orders? Yes, we do! We have a number of overseas customers and we do ship orders internationally via United States Postal Service...

Shipping Information

How fast do you ship out orders? We aim to ship your orders as soon as possible. Orders typically go out the same day if received before 12 pm EST on a business day. Otherwise orders will ship the next business day...

Wholesale, Bulk Orders, and Wedding Favors

Do you wholesale your items? Yes, for wholesale opportunities, please contact us at info@threla.com...

Privacy Policy

Our Commitment to Your Privacy. Thank you for visiting our site. We value the trust you place in us when you provide personal information to us. We are committed to respecting and protecting your privacy and we do not share your information with third parties...

Terms of Use

Welcome to our website. This website is owned, operated, and offered by Threla LLC. By accessing and using our site, you accept and agree to comply with the following terms of use. Please review the following terms ...

 

Copyright © Threla 2010. All Rights Reserved.